The Alternative Path’s Privacy Policy
(Version 1.0)
At The Alternative Path we recognize that privacy is important. This Policy applies to all of the services, products and the website offered by The Alternative Path or its subsidiaries or affiliated companies (collectively, The Alternative Path’s "services").
Please note that when referencing to the term visitor(s) or user(s), The Alternative Path is referring to website participants and when referencing the term client(s), The Alternative Path is referring to participants in The Hanover Natural Medicine clinic’s services.
Any category listed below soley refers to the website or soley refers to the services/products of The Hanover Natural Medicine Clinic, it will be indicated in the title in brackets (as (Website) or as (Clinic)). Any category below that does not have either specified will apply all services.
If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o The Hanover Natural Medicine Clinic, 399 10th Street, Hanover, Ontario, Canada, N4N 1P7.
Our website does not require you to register for an account or provide any personal information to us. In order to provide full range of our services, we are required to collect personal information which is explained in the following:
Information We Collect and How We Use It
By accessing our website, visitors do not require to reveal any personally identifying information. All personal information provided by vistors/clients are on a voluntary basis only. However, clients who do not wish to, or are not allowed by law to share personally identifying information, will not be able to access our services from The Hanover Natural Medicine Clinic; which require registration or information to ensure safe and accurate treatments. Generally, we require personal information about you with regards to the following services:
- Questions or comments sent through our website
- Registration to access the services available at The Hanover Natural
- Medicine Clinic and the processes that apply for use of the services (such as, but not limited to, invoicing or client treatments).
Collection of personal information for these services may include, but are not limted to, name, address, telephone number, email address, health history, IP address, and/or credit card number.
When you send email or other communication to The Alternative Path, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Policies for Children 12 Years Old and Under
We do not knowingly collect personally identifying information through the website from children 12 years of age and younger. We encourage parents to take an active role to protect the privacy of their children and to prevent inappropriate use of information about their children. Parents should instruct their children to never provide their real names or any other identifying information on the web without getting permission first.
Our website does not require registration. However to access the services available at The Hanover Natural Medicine Clinic registration is required and therefore parents are encouraged to register on their child’s behalf for participation of those services so that they can supervise their child’s participation.
Data Integrity
The Alternative Path processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our clients to inform us of any updates or corrections their personal information whenever necessary.
Accessing and Updating Personal Information
When you use The Alternative Path’s services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete clients’ personal information.
Links (Website)
On the website, The Alternative Path may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our services, website, customized content and advertising
This policy only applies to The Alternative Path site or our subsidaries. We may create links to websites that pertain to our promotional partners and will make every effort to only link sites that meet similar privacy rights; however, this policy does not apply to third party sites. Also, many other sites that we are not associated with or have not authorized, may have links leading to our site. We cannot control these links and are not responsible for any content appearing on these sites.
Cookies (Website)
Cookies are bits of electronic information which a website can transder a vistor’s hard drive to help tailor and keep records of their visit at the site. Cookies allow website operators to customize the visitor’s preferences with each visit. The use of cookies is standard on the Internet and many major websites use them. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of The Alternative Path’s features and services may not function properly if your cookies are disabled.
Guestbook (Website)
Our website Guestbook is where users can go freely and share their thoughts and ideas about their experiences or questions about The Alterative Path, its affiliates, and subsidaries and/or Natural Medicine. Guestbook participants must adhere to our standard website terms of use, and if applicable, as well as additional terms and conditions which are posted in that section.
Any information we collect for participation in the Guestbook section will adhere to this privacy policy, however all information posted in the Guestbook is voluntary. We ask our users to respect the privacy of others and therefore any voluntary posting on the Guestbook (which include and are not limted to phone numbers, gender, addresses, home pages, email addresses or any other personally identifying information) which pertains to someone else other than the user or may violate someone’s privacy is prohibited.
We reserve the right to ban any user who has violated this requirement.
When you use The Alternative Path’s Guestbook, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
By using this site, you signify your assent to The Alternative Path’s Privacy Policy. If you do not agree with this policy, please do not use our website. We reserve the right to make changes to this policy. If we make a material change to this privacy policy, we will notify you by posting the change on our website or in this Privacy Policy, and if necessary, give you additional choices regarding such change. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our site will signify your acceptance of these changes.
Affiliated & Other Sites (Website)
We may offer some of our services in connection with other affiliated web sites. Personal information that you provide to those sites may be sent to The Alternative Path in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
This Privacy Policy applies to web sites and services that are owned and operated by The Alternative Path. We do not exercise control over the sites with links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
Choices for Personal Information (Clinic)
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.
You can decline to submit personal information to any of our services, in which case The Alternative Path may not be able to provide those services to you.
Information Sharing
The Alternative Path only shares personal information with other companies or individuals outside of The Alternative Path in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of The Alternative Path, its users or the public as required or permitted by law.
If The Alternative Path becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information that cannot personally identify any individual. Examples of shared information would be the number of visitors who searched for a particular term, service, or number of Guestbook postings per day or how many visitors clicked on a particular advertisement.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to The Alternative Path’s employees who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Enforcement
The Alternative Path regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or The Alternative Path’s treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, c/o The Hanover Natural Medicine Clinic, 399 10th Street, Hanover, Ontario, Canada, N4N 1P7. When we receive formal written complaints at this address, it is The Alternative Path’s policy to contact the complaining client/visitor regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between The Alternative Path and an individual.
Changes to this Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post on the website any Policy changes and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
Last modified: June 9, 2008
| 
